Customer Service FAQs
Satisfaction Guarantee Returns Policy Shipping Rates & Payment Options Promotional Offers
Frequently Asked Questions (FAQs)
No Minimum Order
5 Ways to Contact Us
Our friendly Customer Service Team is ready to take your order, answer your questions, or assist you in any way. With 5 easy ways to contact us, ordering has never been easier.
Order Online - Simply browse our online catalog, place selected items in your shopping cart and process the order when you're done. If you are shopping with a catalog and know your item numbers, use our handy Quick Order Form to quickly add several items to your shopping cart.
Call Toll Free 1-800-228-0040 for fast service throughout the U.S.A. and Canada. (Monday - Friday, 8am to 6pm, Eastern Standard Time.)
Fax Toll Free 1-800-546-1072, 24 hours a day, 7 days a week. (International customers, please fax to: 402-571-1072.) Your order will receive prompt attention by our Customer Service Department. Printable Fax Form
E-Mail Address: stickers@MediBadge.com
Mail To: MediBadge, P.O. Box 12307, Omaha, NE, 68112
We are confident in our products and want you to be, too. That's why all of your MediBadge purchases are satisfaction guaranteed! If you are not 100% satisfied with your merchandise, you may exchange it or return it for a 100% refund. Just call us....it's that simple! If you are satisfied, please tell your friends. Large order returns may incur a restocking fee and will vary by order.
If you are not fully satisfied with your merchandise, you may return it for a full refund. Custom printed products and special orders must be defective for return and have prior authorization from Customer Service. Shipping and handling are non-refundable.
Please call toll free 1-800-228-0040 to make arrangements with one of our friendly Customer Service Representatives. Please ship returns UPS, FedEx, or other insured mail to:
Fast Delivery - Shipping & Handling Rates
Order M-F by 3:00 p.m. EST and we'll ship your order today! Orders placed after 3:00 p.m. Friday will ship the following Monday. Internet orders placed on Saturday/Sunday are shipped the following Monday. We will contact you with any delays. Please allow 3-5 business days for standard Ground delivery. Shipping & Handling Fees are based on product purchase total:
Order Subtotal: Shipping & Handling Rate
GU, VI, and PR Shipping:
In a hurry? Next Day and Second Day FedEx are available upon your request. Additional charges determined by weight and zone will be added to your invoice. Please place your rush order by phone. Our Customer Service Team will gladly help you!
Specialty orders and custom orders may incur additional shipping charges depending on the weight and destination.
A Handling Fee will apply to orders billed to your FedEx, UPS, or other shipper account and may vary depending on the size of your order. Minimum Handling Fee is $5.00.
In certain circumstances we may require a signature for delivery. Orders requiring a signature will incur an additional charge.
If your order is being billed to a health care practice, professional corporation or is submitted on a purchase order form we will be happy to bill you. Completion of a credit application may be required. All sales are FOB Omaha, Nebraska and NET 10 days. For individuals, please pre-pay by check, money order, Master Card, Visa, American Express, or Discover Card.
Please note: All prices on our website and in our catalog are in USD, and do not include sales tax, or any brokerage, duty, custom or GST fees.
AR, FL, GA, IA, IL, IN, KY, LA, MD, MI, MN, NC, NE, NJ, NV, OK, PA, SD, UT, VA, WA, WI, WV
MediBadge, Inc. reserves the right to accept or reject any orders, and also reserves the right to limit discounts, offers and purchase quantities. Promotional offers are subject to change or end with or without notice at any time. Distributors and Reseller are not eligible for promotional offers.
MediBadge, Inc. products are not intended for resale.
MediBadge products may be purchased by Healthcare offices and professional businesses, and solely for the purpose of using as giveaway items and are not intended for resale. Licensed products may not be purchased by resellers. A reseller is defined as any individual or entity that purchases items from MediBadge, Inc. with the intent to sell. Permission is not granted to purchase licensed items to resell on online auction sites or other online retailers or storefronts.
MediBadge licensed stickers are intended for non-commercial use and may not be a) used to decorate other items which will thereafter be sold or b) bundled with other items which will thereafter be sold.
Promotional offers and discounts will not be honored on orders from resellers.
MediBadge, Inc. reserves the right to accept or reject any orders, and also reserves the right to limit discounts, offers and purchase quantities. Promotional offers are subject to change or end with or without notice at any time.
Orders shipped outside the U.S.A. must be prepaid in U.S. funds by wire transfer. Orders shipped outside the U.S.A. will be sent via U.S. Mail. We will contact you with estimated shipping charges before processing your order. We reserve the right to refuse orders from countries to which we are unable to ship. All prices on our website and in our catalog are in U.S. funds and do not include any brokerage, duty, custom or GST fees.
Policy Regarding Information Privacy
What information do we collect?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
•To administer a contest, promotion, survey or other site feature
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Policy Regarding Postal Mailings
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services. Again, MediBadge does not share customer information with other companies or organizations for any purposes. If you do not wish to receive such mailings, please let us know by calling us at 800-228-0040 or writing to us at the above address and telling us that you do not want to receive mailings from our company. You may also e-mail your request to stickers@MediBadge.com and type REMOVE FROM CATALOG MAILINGS in the subject line. Please provide us with your exact name and address in the body section of your message. We will make every attempt to insure that your name is removed from our mailing list.
The postal address for Customer Service at MediBadge is:
Policy Regarding Telephone Privacy
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online or as a follow up to comments and questions. Please provide us with your correct phone number. MediBadge does not share this customer information with other companies or organizations.
The telephone number for Customer Service at MediBadge is:
The MediBadge website and all information contained in the site are the property of MediBadge, and are protected by law. All images displayed at this site are the property of MediBadge or their respective owners. Reproduction in whole or part is strictly prohibited.