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Frequently Asked Questions (FAQs)
No Minimum Order
We are pleased to fill and ship your orders, regardless of the size. We require no minimum purchase.
5 Ways to Contact Us
Our friendly Customer Service Team is ready to take your order, answer your questions, or assist you in any way. With 5 easy ways to contact us, ordering has never been easier.
Order Online - Simply browse our online catalog, place selected items in your shopping cart and process the order when you're done. If you are shopping with a catalog and know your item numbers, use our handy
Quick Order Form to quickly add several items to your shopping cart.
Call Toll Free 1-800-228-0040 for fast service throughout the U.S.A. and Canada. (Monday - Friday, 8am to 6pm, Eastern Standard Time.)
Fax Toll Free 1-800-546-1072, 24 hours a day, 7 days a week. (International customers, please fax to: 402-571-1072.) Your order will receive prompt attention by our Customer Service Department.
E-Mail Address: stickers@MediBadge.com
Mail To: MediBadge, P.O. Box 12307, Omaha, NE, 68112
100% Satisfaction Guarantee
We are confident in our products and want you to be, too. That's why all of your MediBadge purchases are satisfaction guaranteed! If you are not 100% satisfied with your merchandise, you may exchange it or return it for a 100% refund. Just call us....it's that simple! If you are satisfied, please tell your friends.
Easy Returns
If you are not fully satisfied with your merchandise, you may return it for a full refund. (DVDs for exchange or return must be unopened and still in their plastic wrap. Custom printed products must be defective for return and have prior authorization from Customer Service.)
Please call toll free 1-800-228-0040 to make arrangements with one of our friendly Customer Service Representatives. Please ship returns UPS or other insured mail to:
MediBadge, Inc.
7250 Reynolds Street
Omaha, NE 68122
Fast Delivery
Your order will be shipped within 24 hours! Internet orders placed on Saturday/Sunday are shipped the following Monday. We will contact you with any delays. Please allow 3-5 business days for UPS Ground delivery. Shipping Fees are based on product purchase total:
Contiguous U.S.A.:
Up to $60: $8.95
$60.01 - $120: $10.95
$120.01 - $250: $12.95
$250.01 and up: $15.95
Canada, GU, VI, and PR:
The shipping rates above apply, plus an
additional 10% of your Order Subtotal.
Orders to AK and HI will ship via UPS Ground,
and an aditional $15.00 will be added
to your order.
Even Faster Delivery
In a hurry? Next Day and Second Day UPS are available upon your request. Additional charges determined by weight and zone will be added to your invoice. Please place your rush order by phone. Our Customer Service Team will gladly help you!
Payment Options
If your order is being billed to a health care practice, professional corporation or is submitted on a purchase order form we will be happy to bill you. All sales are FOB Omaha, Nebraska and NET 10 days. For individuals, please pre-pay by check, money order, Master Card, Visa, American Express, or Discover Card.
Please note: Catalog prices do not include sales tax.
You may send your check or money order with your order:
MediBadge, Inc.
P.O. Box 12307
Omaha, NE 68112
International Orders
Orders shipped outside the U.S.A. must be prepaid in U.S. funds by wire transfer. Orders shipped outside the U.S.A. will be sent via U.S. Mail. We will contact you with estimated shipping charges before processing your order. We reserve the right to refuse orders from countries to which we are unable to ship. All prices on our website and in our catalog are in U.S. funds.
Privacy Policy
Policy Regarding Information Privacy
At MediBadge, we value our customers and their privacy. We do not automatically collect our consumer's domain name or e-mail address. We do, however, collect information volunteered by the visitor - such as name, e-mail, mailing address, phone number, fax number and payment information.
The information we collect is....
Used for internal review.
Used to improve the content of our Web site.
Used to notify customers about changes to our web site, new products and/or special offers.
MediBadge does not share customer information with other organizations for any purposes.
Policy Regarding Children
MediBadge markets children's products to adults. We do not directly sell products to children. If you are under 18, you need the consent of a parent or guardian before making a purchase.
Policy Regarding Email Mailings
If you supply us with your e-mail address while visiting our site, you may receive e-mails from us responding to your inquiries, catalog requests and on-line orders, or informing you of special offers. If you do not want to receive e-mail from us in the future, you may unsubscribe through our online form. If you prefer, you may call us at 800-228-0040 or write to us at the above address and tell us that you do not want to receive e-mail from our company.
The e-mail address for Customer Service at MediBadge is:
stickers@medibadge.com
Policy Regarding Postal Mailings
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services. Again, MediBadge does not share customer information with other companies or organizations for any purposes. If you do not wish to receive such mailings, please let us know by calling us at 800-228-0040 or writing to us at the above address and telling us that you do not want to receive mailings from our company. You may also e-mail your request to stickers@MediBadge.com and type REMOVE FROM CATALOG MAILINGS in the subject line. Please provide us with your exact name and address in the body section of your message. We will make every attempt to insure that your name is removed from our mailing list.
The postal address for Customer Service at MediBadge is:
MediBadge, Inc.
P.O. Box 12307
Omaha, NE 68112
Policy Regarding Telephone Privacy
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online or as a follow up to comments and questions. Please provide us with your correct phone number. MediBadge does not share this customer information with other companies or organizations - nor do we make use of general telephone soliciting or telemarketing practices.
The telephone number for Customer Service at MediBadge is:
(800) 228-0040.
Copyright Information
The MediBadge website and all information contained in the site are the property of MediBadge, and are protected by law. All images displayed at this site are the property of MediBadge or their respective owners. Reproduction in whole or part is strictly prohibited. |
